Thursday, February 4, 2010

A Walk In The Woods


I was puzzled! Why was this old woman making such a fuss about an old copse which was of no use to anybody? She had written letters to the local paper, even to a national, protesting about a projected by-pass to her village, and, looking at a map, the route was nowhere near where she lived and it wasn't as if the area was attractive. I was more than puzzled, I was intrigued.
  The enquiry into the route of the new by-pass to the village was due to take place shortly, and I wanted to know what it was that motivated her. So it was that I found myself knocking on a cottage door, being received by Mary Smith and then being taken for a walk to the woods.
  "I've always loved this place", she said, "it has a lot of memories for me, and for others. We all used it. They called it 'Lovers lane'. It's not much of a lane, and it doesn't go anywhere important, but that's why we all came here. To be away from people, to be by ourselves " she added.
  It was indeed pleasant that day and the songs of many birds could be heard. Squirrels gazed from the branches, quite bold in their movements, obviously few people passed this way and they had nothing to fear. I could imagine the noise of vehicles passing through these peaceful woods when the by-pass was built, so I felt that she probably had something there but as I hold strong opinions about the needs of the community over-riding the opinions of private individuals, I said nothing. The village was quite a dangerous place because of the traffic especially for old people and children, their safety was more important to me than an old woman's whims.
  "Take this tree", she said pausing after a short while. "To you it is just that, a tree. Not unlike many others here". She gently touched the bark. "Look here, under this branch, what can you see?"
  "It looks as if someone has done a bit of carving with a knife" I said after a cursory inspection.
  "Yes, that's what it is!" she said softly. "There are letters and a lover's heart".
  I looked again, this time more carefully. The heart was still there and there was a suggestion of an arrow through it. The letters on one side were indistinct, but on the other an 'R' was clearly visible with what looked like an 'I' after it. "Some budding romance?" I asked, "did you know who they were?"
  "Oh yes, I knew them", said Mary Smith, "it says RH loves MS".
  I realised that I could be getting out of my depth, and longed to be in my office, away from here and this old lady, snug, and with a mug of tea in my hand.
  She went on …"He had a penknife with a spike for getting stones from a horse's hoof, and I helped him to carve my initials. We were very much in love, but he was going away, and could not tell me what he was involved in the army. I had guessed of course. It was the last evening we ever spent together,because he went away the next day, back to his Unit. "
  Mary Smith was quiet for a while, then she sobbed. "His mother showed me the telegram. 'Sergeant R Holmes ….. Killed in action in the 9)invasion of France'".
  "'I had hoped that you and Robin would one day get married" she said, "He was my only child, and I would have loved to be a Granny, they would have been such lovely babies'- she was like that! "
  "Two years later she too was dead. 'Pneumonia, following a chill on the chest' was what the doctor said, but I think it was an old fashioned broken heart. A child would have helped both of us."
  There was a further pause. Mary Smith gently caressed the wounded tree, just as she would have caressed him. "And now they want to take our tree away from me." Another quiet sob, then she turned to me. "I was young and pretty then, I could have had anybody, I wasn't always the old woman you see here now. I had everything I wanted in life, a lovely man, health and a future to look forwards to".
  She paused again and looked around. The breeze gently moved through the leaves with a sighing sound. "There were others, of course, but not a patch on my Robin!" she said strongly. "And now I have nothing - except the memories this tree holds. If only I could get my hands on that awful man who writes in the paper about the value of the road they are going to build where we are standing now, I would tell him. Has he never loved, has he never lived, does he not know anything about memories? We were not the only ones, you know, I still meet some who came here as Robin and I did. Yes, I would tell him!"
  I turned away, sick at heart.

Kulicke & Soffa (Suzhou) Limited

Industry:Electronics/Micro-electronics Company Type:Foreign Company / Rep. Office Company Size:1000+ Company Profile:K&S enjoys its famous reputation in the global Semiconductor Equipment Trade. The products such as Bonding Machine, Capillary, Wires and TEST stand at the top one of the whole world selling AMT. Now in Suzhou SIP the company owns Capillary & TEST Factories. At the end of last year, TEST was put into produce. TEST is now sold to the countries in USA and Europe
2003-12 - 2006-9 Senior Customer Service
Location:Suzhou Job Type:Full-time Department: Report to:Asian CS Manager Number of Subordinates:2employees :
Job Category:Customer Service Manager/Supervisor
Career Level:management ( manager / director)
Responsibilities and Achievements:
Job Responsibility:
1. Coordinate and communicate with customers,visit Key Account (Philips).
2. Deal with the requirement and complains from Distributors and customers, send and track the samples
3. Operation by Oracle system: Build up customer basic data, Order creation, stock inquiry, delivery arrangement etc.
4. Communicate with company departments for domestic and International orders.
5. Work as team leader with responsibility for training and coaching the junior customer service representatives, assign the tasks, improve their customer service skills and help their growth.
6. Fulfill the tasks from Asian HQ, and report to Asian CS Manager. Prepare reports for upper management. Alert management of any potential problems, and suggest the solutions
Main Achievements:
1. Since the first order placed and the plant starting to produce at the end of 2003,set up the stable relationship with Philips,HP, Motorola, IR,the Qty & AMT of the orders come more and more.
2. Set up RMA, New Order, Reorder flow with Finance, Logistic, and Factory etc., and the operation in the company is more and more effective with the cooperation of all departments.
Innosis Technology (Suzhou) Co. Ltd. (MXIC)
Industry:Electronics/Micro-electronics Company Type:Foreign Company / Rep. Office Company Size:100 - 499 Company Profile:MXIC is one of the largest five Semiconductor IC wafer Companies. Now it set up the China Sales & Design Center in Suzhou SIP and Guangzhou
2000-9 - 2003-11 Customer service
Location:Suzhou Job Type:Full-time Department: Report to:Great China Sales Manager (Located in Taiwan) Number of Subordinates:employees :
Job Category:Customer Service Specialist/Assistant
Career Level:Mid Career(2+ years experience)
Responsibilities and Achievements:
Job Responsibility:
1. Coordinate and communicate with customers and factory, visit customers.
2. Deal with the requirement and questions from agents and customers, send and track the sample, and arrange the customers visiting.
3. Sales analysis, marketing analysis, data collecting.
4. Organize electronical exhibition activities.

Performance Material Co Ltd

Company Profile:Ferro is a leading producer of performance materials sold to a broad range of manufacturers. Ferro materials enhance the performance of products in a variety of end markets, including consumer electronics, telecommunications, pharmaceuticals, building and renovation, appliances, transportation, household furnishings, and industrial products. Ferro Suzhou manufactures and sells the solar paste, MLCC, SMF products in China
2006-9 - 2008-7 Sr. Customer Service
Location:Suzhou Job Type:Full-time Department: Report to:Global CS Manager Number of Subordinates:3employees :
Job Category:Customer Service Manager/Supervisor
Career Level:management ( manager / director)
Responsibilities and Achievements:
Job Responsibility:
1. Lead the CS team, support to sales team, satisfy the customers with good service.
2. Create sales contract, follow up the orders and ensure on-time delivery
3. Provide sales forecast & sales analysis
4. Customer relationship management, answer customer enquiry & complain, provide valuable solutions for customers.
5. Support sales team with professional process knowledge; coordinate cross-functional projects with all related departments, such as AT, production, purchasing, finance, and logistics.
Main Achievements:
*In March 2008, supported US HQ to enhance the global EMS solar selling process; communicated it to all the customers and convinced them with the new process.
*In early 2008, lead the team to establish the VMI process (Uden factory to Yageo Suzhou) for MLCC, and smoothly transferred the CS function from Uden to Suzhou.
*Gained 99% of “Total Satisfied” on customer satisfaction survey in 2007
*Participated and supported the SAP ERP system went live in 2006 as a key SME

Powder Line

my mind is hazzy because the hour is late,
plus I've consumed way too much wine,
Love telling stories to anyone who listens,
is it time, for just one more line,

white powder not for the baby's behind,
not to be used for old sweaty feet,
motivate the senses that have gone lazy,
150 bucks on the street,

be very careful, about who you tell,
some can't wait, to drive a thorn in your back,
you just might find, your own private hell,
smokes worse yet, they come by the pack

So just where exactly, do you mark the line,
just how large is the mess in your life,
I suggest, you take a long long look,
the Powder line can cut like a knife

The Road to Success

Andrew Carnegie
  It is well that young men should begin at the beginning and occupy the most subordinate positions. Many of the leading businessmen of Pittsburgh had a serious responsibility thrust upon them at the very threshold of their career. They were introduced to the broom, and spent the first hours of their business lives sweeping out the office. I notice we have janitors and jamtresses now in offices, and our young men unfortunately miss that salutary branch of a business education. But if by chance the professional sweeper is absent any morning, the boy who has the genius of the future partner in him will not hesitate to try his hand at the broom. The other day a fond fashionable mother in Michigan asked a young man whether he had even seen a young lady sweep in a room so grandly as her Priscilla. He said so, he never had, and the mother was gratified beyond measure, but then said he, after a pause, "What I should like to see her do is sweep out a room." It does not hurt the newest comer to sweep out the office if necessary. I was one of those sweepers myself.
  Assuming that you have all obtained employment and are fairly started, my advice to you is "aim high". I would not give a fig for the young man who has not already seen himself the partner or the head of an important firm. Do not rest content for a moment in your thoughts as head clerk, or foreman, or general manager in any concern, no matter how extensive. Say to yourself, "My place is at the top." Be king in your dreams.
  And here is the prime condition of success, the great secret: concentrate your energy, thought, and capital exclusively upon the business in which your are engaged. Having begun in one line, resolve to fight it out on that line, to lead in it, adopt every improvement, have the best machinery, and know the most about it.
  The concerns which fail are those which have scattered their capital, which means that they have scattered their brains also. They have investments in this, or that, or the other, here, there, and everywhere. "Don't put all your eggs in one basket" is all wrong. I tell you "put all your eggs in one basket, and then watch that basket". Look round you and take notice; men who do that do not often fail. It is easy to watch and carry the one basket. It is trying to carry too many baskets, that breaks most eggs in this country. He who carries three baskets must put one on his head, which is apt to tumble and trip him up. One fault of the American businessman is lack of concentration.
  To summarize what I have said: Aim for the highest, never enter a bar room; do not touch liquor, or if at all only at meals; never speculate; never indorse beyond your surplus cash fund; make the firm's interest yours; break orders always to save owners; concentrate; put all your eggs in one basket, and watch that basket; expenditure always within revenue; lastly be not impatient, for, as Emerson says, "no one can cheat you out of ultimate success but yourselves." )